The Channel Islands Cooperative Society (CI Coop) is aware of a cyber incident affecting the Co-op in the UK. We can confirm that this incident has not impacted data security or systems functionality at CI Coop, and that the data of our members has not been compromised.

Co-op Group does not store names, addresses or personal details relating to members of the Channel Islands Coop. The systems and data of the Channel Islands Cooperative Society remain secure, and there has been no compromise to member information.

If however, individuals are also a member of Co-op Group in the UK then there are Q&A available via this link Cyber Incident Member FAQs - Co-op about the incident and advice and steps to take.

All of our stores are open and trading however, due to the sustained malicious attempts by hackers to access to Co-op Group systems, they have taken proactive steps to keep their systems safe, which is temporarily impacting our colleagues' ability to perform their roles and how many deliveries we are getting into our stores. 

We apologise for any inconvenience this may cause to our members and customers. We are working around the clock to reduce disruption and get back to full product availability as soon as possible.

We would like to thank our colleagues, members, customers, and suppliers for their understanding during this time. We will continue to provide updates on the actions we are taking.

For more information, please contact David McGrath, Chief Marketing and Membership Officer, at David.mcgrath@channelislands.coop.